At SteadiFix, we are committed to ensuring that our website is accessible to people with disabilities. We believe that all visitors should be able to browse our site with ease and enjoy the same level of convenience as others. To achieve this, we have implemented various adjustments and technologies to enhance accessibility.

Accessibility at SteadiFix

Web accessibility involves creating an inclusive online environment that can be navigated and understood by individuals with disabilities. At SteadiFix, we have aligned our website with the Web Content Accessibility Guidelines (WCAG) [2.0 / 2.1 / 2.2] to ensure that it meets the specified accessibility standards. Our site is designed to work seamlessly with assistive technologies, such as screen readers and keyboard navigation.

Our Approach to Web Accessibility

To enhance accessibility, we have incorporated several key features into our website:

Key Accessibility Features

While we strive for full compliance, there may be pages on our site that contain third-party content impacting accessibility. We are committed to addressing these challenges and ensuring a seamless experience for all visitors.

If you encounter any accessibility issues on our website or require further assistance, please feel free to contact our accessibility coordinator:

Third-Party Content Compliance

Accessibility in Our Mobile Repair Service (Our Primary Service):

Understanding that our technicians meet customers in their own environments, we focus on ensuring our service delivery is flexible and accommodating:

Scheduling: We offer phone, email, and online booking to accommodate various communication needs. When scheduling an appointment, customers can inform us of any specific accessibility requirements (e.g., need for a technician to call upon arrival, specific entry instructions).
Technician Training: Our staff are trained to be mindful and respectful of diverse customer needs. They will always ask for guidance on how to best navigate your space and conduct the repair with minimal disruption.
Communication: Our technicians can communicate service details and repair explanations verbally, in writing (via emailed summaries), or can be patient in repeating information to ensure clarity.
In-Home Considerations: Our technicians will:
- Wear identifiable uniforms and introduce themselves clearly.
- Respect your space, wear protective shoe covers, and work to leave the area clean.
- Ensure pathways are clear of tools and equipment during the service to prevent tripping hazards.

Commitment to Continuous Improvement:

We view accessibility as an ongoing effort. We welcome feedback from our customers on how we can improve the accessibility of our services. Please contact us with any suggestions or concerns.